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Help/FAQ
Some quick links to help get you started:
• To Write A Letter, click here
• To Read Letters, click here
• To sign up for our Newsletter, click here
• To Share Your Story, click here
Frequently Asked Questions:
• Who is Miss Ditty?
• How detailed should I get when I submit a letter?
• What happens to my letter when I submit it?
• How can I find my letter on DearMissDitty.com after I post it?
• How will the information I submit be used?
• What is the purpose of the Share Your Story section?
• Can I post a letter if I don’t know the recipient’s name?
• What if I don’t know the recipient’s e-mail address?
• Can I post if the recipient is deceased?
• How do I decide which category to choose?
• Can I post a letter anonymously?
• What if I made a mistake – can I edit my letter?
• What if I decide I want a letter I submitted removed from the website?
• What if someone wrote a letter about me and I want it removed from the website?
• How do I report inappropriate postings?
• What is the Newsletter?
Q. Who is Miss Ditty?
A. Miss Ditty is a real person and the inspiration behind this site. She is a retired elementary school teacher from Pennsylvania. Click here to read more about Miss Ditty.
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Q. How detailed should I get when I submit a letter?
A. Your Privacy, as well as the privacy of the letter recipient, is very important to us. It is up to you to decide how much and what kind of information you want to post. Please understand that your letter will be posted on a public website. You may not want to include specific information such as address, phone number, etc. Please review our Privacy Policy, Terms of Use, and Disclaimer for more detailed information.
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Q. What happens to my letter when I submit it?
A. Once you click the submit button, your letter will be immediately posted on the site. You will be shown a page with a direct link to your letter on the site.
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Q. How can I find my letter on DearMissDitty.com?
A. There are a lot of different ways to do this. First and easiest, when you submit your letter, you will be shown a page that gives you a direct link to your letter. If you are the recipient of a thank you letter, an e-mail message will be sent to you with a direct link to your letter on the site. Another option is to use the search box at the top of each webpage. You can also find your letter by clicking on the appropriate category under the Read Letters section.
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Q. How will information I submit be used?
A. Your privacy is important to us. We do not share, disclose or sell your personal information to any third parties. Please read our Privacy Policy, Disclaimer, and Terms of Use for complete details.
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Q. What is the purpose of the Share Your Story section?
A. The Share Your Story section is intended to give you the opportunity to share more details and the background of your story. For example, what did it mean to you to write or receive a letter? How were you affected by this experience? This information may be used as a feature story in the monthly newsletter or as part of a book.
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Q. Can I post a letter if I don’t know the recipient’s name?
A. Yes, absolutely. You may leave this section blank or type in a descriptor (such as Anonymous, A Good Samaritan, NYC Firefighters, U.S. Soldiers, etc.). The letter will still be posted on the site.
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Q. What if I don’t know the recipient’s e-mail address?
A. No problem. We understand that you may be thanking someone you lost touch with, someone who doesn’t have e-mail, or someone who has passed away. Just leave the e-mail address blank when you fill out the Write A Letter form. The letter will still be posted to the site and you will be shown a page with a direct link to the letter. You also have the option of printing the letter yourself and mailing it to the recipient if you know their mailing address.
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Q. Can I post if the recipient is deceased?
A. Yes. We strongly believe that it’s never too late to express gratitude to someone who had a positive impact on your life. Unfortunately, you don’t always realize the impact others had on you until after they are gone. An “In Memory” category is provided, or you may select the category of your choice.
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Q. How do I decide which category to choose?
A. We understand that you may have difficulty deciding on a single category. Do you put a relative who has done something heroic in the “Love, Family & Friends” category or the “Heroes” category? The bottom line is, you should select the category which you feel best represents your letter. Regardless of which category you choose, your letter of gratitude will be posted on the site and the recipient will be publicly recognized.
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Q. Can I post a letter anonymously?
A. Yes, on the Write A Letter Form under your name, you can put “Anonymous” or any other descriptor such as “A Friend”. You must include a valid e-mail address on the form before submitting a letter to the site. Whatever you use as your name is what will be posted with your letter on the site. Your e-mail address WILL NOT BE posted.
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Q. What if I made a mistake – can I edit my letter?
A. Sure. Just send us an e-mail message at
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and we will make whatever corrections you request. In order to verify your identity, you must send your request from the same e-mail address you used to post the original letter.
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Q. What if I decide I want a letter I submitted removed from the website?
A. We hope you choose to leave your gratitude letter on our site. However, we do understand if it becomes necessary to remove a letter. Just send us an e-mail message at
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and we will make every reasonable effort to remove your letter. In order to verify your identity, you must send your request from the same e-mail address you used to post the original letter.
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Q. What if someone wrote a letter about me and I want it removed from the website?
A. Just take the original notification e-mail message you received (which will have a link to the letter) and forward the message to
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. We will make every reasonable effort to remove the letter from our site.
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Q. How do I report inappropriate postings?
A. We do our best to ensure DearMissDitty.com remains a positive environment. If you believe a posting contains inappropriate language or is not in accordance with the intent of the site, send us a message at
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. Please include the letter Subject, date and the name of the author and we will review the letter. We reserve the right to remove any letter that does not meet our Terms Of Use policy.
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Q. What is the Newsletter?
A. The DearMissDitty.com Newsletter is a free monthly publication that is e-mailed to subscribers. It includes a feature story based on some of the unique, positive stories we receive behind the thank you letters. The Newsletter also includes information regarding what is new on the site, future plans, and replies to your questions and feedback.
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If you still have questions, please Contact Us.
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